Cobble Hill Super Service Not So Super?
Gowanus Lounge reports many complaints against Cobble Hill Super Service, the Shell station and garage at the corner of Atlantic and Henry. Any comments, pro or con?
Posted
: October 21st, 2008 at 10:59 am by Claude Scales under shopping.
Tags:11201, auto mechanics, cobble hill super service
Comments: 5
Comments
Comment from T Durden
Time: March 10, 2009, 2:32 am
I brought my car in for an inspection. I received a call from one of the “mechanics” telling me that I need to replace all 4 struts, the coolant, Oil change, 1 tire and wiper blades. I told him I would pick up the car and get it done. I used to be a mechanic and I can take care of most of it. The “mechanic” then back peddled and said all I need to pass inspection was a new tire and wiper blades. Now I was sure this was a scam. I went to pick up the car. I agree the tire was worn. My wiper blades were replaced 3 months ago and I had no problem with them. You are at their mercy at this point because the inspection forms have already been submitted to the DMV. I paid them for the inspection (37.00) and asked how much the re-inspection would cost. He said 10 or 15 dollars. I went and got 2 new tires for the price they were going to charge for 1($200) and replaced the wiper blades. I then went back for the re-inspection. They refused to do the re-inspection. They said they only do inspections in the morning. ( This was a lie!! A woman came in while I was there picking up my car at 2:30 that asked for an inspection on the spot. They said OK to her?) They said the owner would be back in an hour and I would have to talk to him. I didn’t wait.
Comment from demetra kokkoros
Time: March 31, 2009, 11:44 am
I have been going to Cobble Hill Super Service station for at least two years now. During this time I can honestly say that I never once had any complain about this garage. I want to spread the word to this community that this service station is EXCELLENT.
The are fast,effective and honest and I strongly recommend them to anyone that requires a dependable mechanic. 
Comment from Joe Straum
Time: April 7, 2009, 11:39 am
Yesterday I dropped off my 2004 Toyota for a tune up and oil change at Cobble Hill Super Service. Three hours later I recieved a phone call that my car is ready for pick up. Since I have been going there for about 3 years and never had ANY problem with them I decided to post on a few sites to get the word out about Cobble Hill. The only catch is they are almost always busy so you have to drop your car off early but this is a small price to pay for a FAIR trusty service.
Comment from Jason Dunham
Time: April 18, 2009, 4:53 pm
“My wife couldn’t start our car the other day, with two kids in two and with a lot on her mind, she called AAA for a jump. Cobble Hill Super Service showed up 45 minutes late and told her it wasn’t the battery, it was an electrical problem. They recommended that she have them tow the car to their shop. An hour later they called me: bad battery, bad alternator, and oh yeah, bad rear brakes and leaking struts. I was dubious and I refused service and asked my Honda dealership to tow the car away. I still had to pay $70 for a diagnostic fee. The Honda dealership called me: my son had left the dome light on, draining the battery, it just needed to be recharged. And the alternator? Oh, the dealership told me it was fine, it was just a LOOSE WIRE. They wanted $600 parts/labor for a new one. LIARS. DO NOT USE THESE GUYS. TONY IS THE OWNER AND IS NOT TO BE TRUSTED. THERE ARE PLENTY OF OTHER, REPUTABLE SHOPS. I have filed a complaint with AAA — you can always request that AAA use a different towing company if they suggest Cobble Hill — and with the NYS Consumer Protection Dept. STAY AWAY FROM THIS GUY.”————————————- “When I called the DMV a helpful but somewhat discouraging rep gave me the news: there are “many” (she’s “not allowed” to give me a number) complaints about this place. But it takes hundreds of complaints to shut a car repair garage down.”Suspicious???————————————————————————————-
http://www.brooklynian.com/forums/viewtopic.php?t=3661
Comment from Jane
Time: March 2, 2009, 3:25 pm
This is what i just posted on another site. i still dont understand why the bad reviews they were great.
I just found this garage. I changed jobs and now work down the street from him. He is AWESOME! I use to go to the dealership…never again. He just did a 30,000 mile check up and saved me a ton of money. Not only does my car (Toyota Avalon) run great but I don’t feel like he ripped me off! I have no idea why they have so many bad reviews?